Memorial Hospital

4500 Memorial Drive, Belleville, IL, United States   |   6182337750   |  
This facility has been reviewed 37 times
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Staff & Capacity
55%
(37 reviews)

"I’m crying , I’m..."

Reviewed 2 months ago
College Princess

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Excellent
13
Good
1
Average
2
Poor
5
Terrible
16

This facility has been reviewed 37 times
55%
(37 reviews)
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(reviews: 37)
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College Princess

"I’m crying , I’m..."

Reviewed 2 months ago

I’m crying , I’m so embarrassed. The lady that took my blood pressure and everything when I was seen was so loud and gave me no privacy . She literally told the whole waiting room that I was pregnant... more

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0  
BeautifulU .bu

"This hospital is a..."

Reviewed 3 months ago

This hospital is a hit and miss. There are sometimes where the staff is friendly and very helpful, but there are other times we have left extremely dissatisfied and disappointed at the lack of compassion... more

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James Odom

"In addition to not..."

Reviewed 4 months ago

In addition to not being able to provide services on an urgent basis (first available appointment was 5 days after the initial call), we used the ultrasound facility because we have BJC Healthcare's insurance,... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 96%
(2% below the national rate)
Aspirin prescribed at discharge
Rate - 99%
(equal to the the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 96%
(equal to the the national rate)

Preventive Care

Immunization for pneumonia
Rate - 92%
(equal to the the national rate)
Immunization for influenza
Rate - 94%
(4% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 1%
(5% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 13.1%
(2.1% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 12.7%
(0.8% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.5%
(0.8% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.6%
(0.4% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.5%
(0.1% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.0%
(1% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.