Memorial Hospital West

703 North Flamingo Road, Pembroke Pines, FL, United States   |   9544365000   |  
This facility has been reviewed 65 times
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About
Staff & Capacity
66%
(65 reviews)
United States: Ranked #4716
Ranking generated by Best Hospital Advisor

"Disgusting customer service in..."

Reviewed 4 weeks ago
christine curran

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Excellent
32
Good
5
Average
1
Poor
6
Terrible
21
Average:
(reviews: 65)
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christine curran

"Disgusting customer service in..."

Reviewed 4 weeks ago

Disgusting customer service in ICU! This hospital nearly killed my father. The nurses in ICU were so rude, ghetto... inconsiderate. They would have full blown conversations about their lives in the middle... more

Review details
0  
Yaima Oria

"Excelente expreriencia con ellos!..."

Reviewed 1 month ago

Excelente expreriencia con ellos! Un equipo super professional, exelente atencion y limpieza en todas la areas que me toco visitar :) :) :)

Review details
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Yaima Oria

"Excelente expreriencia con ellos!..."

Reviewed 1 month ago

Excelente expreriencia con ellos! Un equipo super professional, exelente atencion y limpieza en todas la areas que me toco visitar :) :) :)

Review details
0  

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 98%
(2% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 100%
(8% above the national rate)
Immunization for influenza
Rate - 100%
(10% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 100%
(2% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.0%
(0.2% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.1%
(0.8% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.5%
(1.2% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 25.7%
(2.7% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 6.9%
(1.5% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.2%
(1.2% above the national rate)
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