I was transferred to CHI from a freestanding emergency center for my gallbladder to be removed. Everything was an easy transition, surgery went well, and my nurses were more than compassionate. I will... more always appreciate everyone who helped with my care!
I was a patient at CHI in Feb & Mar of 2016. I had several visits (ranging from ER, imaging, OR and MedSurg floor, day surgery and OR again). I was transferred to this hospital because the hospital where... more I work did not have the medical staff on duty to care for me that night/day. I am a healthcare professional myself, and I received nothing but the best here at CHI! I’m so thankful they could provide great care for me when I needed it!
GIBY HERNANDEZ, this hospitals birth certificate registrar is beyond rude. I had a baby a few weeks ago and was given the wrong baby's records upon discharge. I just noticed, called and spoke to Giby.... more She said the mixup was my fault for not verifying the name when it was given to me. The day of discharge I was in my room alone, tending to my newborn that I gave birth to less than 24 hrs earlier and I was medicated for pain. I do recall being given the folder with the records but I assumed everything was correct since they are to follow strict HIPAA rules. She then said I had to come pick up my records but I had to give her the other baby's records. I live an hour away so I asked if I could come in a couple of weeks at my next dr appointment. She hesitated and didn't want to wait even though she has had my records for 3 weeks. She also said she would be calling the other parents to let them know I have their records. She then hung up on me while I was still talking.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.3% (0.7% below the national rate)
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