Mercy Gilbert Medical Center

3555 SOUTH VAL VISTA DRIVE, Gilbert, AZ, United States   |   4807288327   |   Website   |  
This facility has been reviewed 120 times
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About
Mercy Gilbert is a full-service, acute-care, not-for-profit community hospital with 198 beds, providing exceptional healthcare to the East Valley. We employ more than 1,281 employees, have upwards of 760... more
Staff & Capacity
70%
(120 reviews)
United States: Ranked #3421
Ranking generated by Best Hospital Advisor

"Avoid this hospital at..."

Reviewed 3 weeks ago
Stacey Johnston

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Excellent
67
Good
8
Average
0
Poor
10
Terrible
35
Average:
(reviews: 120)
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Stacey Johnston

"Avoid this hospital at..."

Reviewed 3 weeks ago

Avoid this hospital at all costs. There will be lots of unforeseen items added to your bill. I had a broken leg, and I was charged for them to show me how to use crutches. Medications are marked up... more

Review details
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Stacey Johnston

"Avoid this hospital at..."

Reviewed 3 weeks ago

Avoid this hospital at all costs. There will be lots of unforeseen items added to your bill. I had a broken leg, and I was charged for them to show me how to use crutches. Medications are marked up... more

Review details
0  
Travis Cariveau

"We had a fantastic..."

Reviewed 1 month ago

We had a fantastic experience in the Labor and Delivery Unit. All of the nurses helping my wife through birth were amazing. I can't thank them enough for all of their compassion and professionalism.

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

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How did the doctors communicate?

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How soon did you receive help when needed?

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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
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Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
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My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
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How was the area around your room?

The area around my room was "Always" quiet at night
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The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 98%
(equal to the the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 88%
(8% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 96%
(4% above the national rate)
Immunization for influenza
Rate - 99%
(9% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.4%
(0.8% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.3%
(1.6% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.3%
(1% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.5%
(0.5% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.1%
(0.3% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.3%
(0.7% below the national rate)
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