Mercy Gilbert Medical Center

3555 SOUTH VAL VISTA DRIVE, Gilbert, AZ, United States   |   4807288327   |   Website   |  
This facility has been reviewed 54 times
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About
Mercy Gilbert is a full-service, acute-care, not-for-profit community hospital with 198 beds, providing exceptional healthcare to the East Valley. We employ more than 1,281 employees, have upwards of 760... more
Staff & Capacity
61%
(54 reviews)

"My mom was blessed..."

Reviewed 1 month ago
lorenzo jimenez

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Excellent
25
Good
2
Average
0
Poor
5
Terrible
22
Average:
(reviews: 54)
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lorenzo jimenez

"My mom was blessed..."

Reviewed 1 month ago

My mom was blessed to have been here at this wonderful place the staff and doctors were so amazing to her and all her needs made her feel like she was there only patient we are so blessed to have such... more

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Chelsea Clubb

"Worst hospital I have..."

Reviewed 2 months ago

Worst hospital I have ever been to. Not only have they almost kill my grandma with heart problems in the past, but recently, she went in with a huge gash in her arm and all they did was pour water over... more

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Jennie Slade

"As i am currently..."

Reviewed 2 months ago

As i am currently still admitted here, the nurses/doctors/assistants/volunteers/etc are awesome! As much as i dont want to be here, they do anything to make me feel comfortable and even if theres a little... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

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How did the doctors communicate?

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How soon did you receive help when needed?

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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
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Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
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My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
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How was the area around your room?

The area around my room was "Always" quiet at night
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The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 98%
(equal to the the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 88%
(8% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 96%
(4% above the national rate)
Immunization for influenza
Rate - 99%
(9% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.4%
(0.8% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.3%
(1.6% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.3%
(1% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.5%
(0.5% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.1%
(0.3% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.3%
(0.7% below the national rate)
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