Mercy Gilbert is a full-service, acute-care, not-for-profit community hospital with 198 beds, providing exceptional healthcare to the East Valley. We employ more than 1,281 employees, have upwards of 760... more doctors on staff representing all major specialties, and enjoy the services of 330 volunteers.
I gave birth at this facility way back September of 2014, To all of the staff, doctors, nurses, anesthesiologist, custodians, including the employees who supplied my meals and took away the trays, they... more were all nice. When I called billing after a month or so, they answered all my questions and were very courteous.
A woman suffering from Complex PTSD and Dissociative symptoms is brought in handcuffed, strapped and still experiencing PTSD flashback unable to relate her distress and incapable... more of finding a safe reality in that moment all alone.
Hospital staff kept woman strapped with no council or attempt to understand.
Doctor decided leaving a traumatized woman in bondage on a bed was best. They allowed this woman to frantically scream and stay in fear, and humiliate herself without knowing it. I can only imagine what the staff was telling the other patients. I doubt saying anything like, She is traumatized, She is scared, She is confused, She is a survivor of child sexual abuse, She is human and she is worthy of care. No they did not. im sure they mocked her experience and shamed the woman because they are not good people. They were not kind to her.
They told a family member she was not welcomed back.
Situations do not cause people to behave ignorant and cruel. Ignorant and cruel people behave ignorant and cruel. Insensitive folks are insensitive and abusers abuse.
Mercy Gilbert Medical center lacks knowledge and understanding of mental health issues
(in my experience) The staff at Mercy Gilbert Medical center is harmful and dangerous to folks diagnosed with mental illness.
Garbage. Absolute garbage. Went in to get the medical records for my hand being broken. Brunette woman at the desk gives me gives me every single record of me ever being in the hospital. Why on earth would... more she do that when I asked her for a specific document. I had someone with me that I would have rather had no seen the information provided on the first sheet to those records. Would this be considered a HIPPA violation due to poor handling? I will be looking more into this especially since the woman had the audacity to laugh at my frustration with how she went about giving me my documents.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.3% (0.7% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.