Mercy Health Partners, Hackley Campus

1700 Clinton Street, Muskegon, MI, United States   |   2317263511   |  
This facility has been reviewed 37 times
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About
Staff & Capacity
46%
(37 reviews)

"My wife has been..."

Reviewed 2 months ago
Brian Zygmontowicz

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Excellent
9
Good
1
Average
4
Poor
1
Terrible
22
Average:
(reviews: 37)
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Brian Zygmontowicz

"My wife has been..."

Reviewed 2 months ago

My wife has been in and out all week due to intense upper abdominal pains and vomiting so much that now blood is coming up. Her Doctors today when she was brought in by ambulance because the pain was so... more

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Curtis Bolt

"Due to compitition, in..."

Reviewed 2 months ago

Due to compitition, in the Muskegon area. Mercy Health bought the competing hospitals. So there is not a hospital of choice. So your health care is determined by what health insurance you have.

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Mike Flynn

"Horrid service. Psycho doctors..."

Reviewed 3 months ago

Horrid service. Psycho doctors and nurses. Pretty par with the rest of modern day "medicine." But at least I don't need to worry about whether or not they got their money. They always do! Their "social... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
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6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Not Available
Aspirin prescribed at discharge
Not Available
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 86%
(6% below the national rate)
Immunization for influenza
Rate - 89%
(1% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.7%
(0.5% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 12.0%
(0.1% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 16.8%
(1.5% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 20.5%
(2.5% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.2%
(1.2% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.6%
(1.4% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.