Mercy Hospital - Grayling

1100 East Michigan Avenue, Grayling, MI, United States   |   9893485461   |  
This facility has been reviewed 28 times
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Staff & Capacity
61%
(28 reviews)

"The nursing staff in..."

Reviewed 3 months ago
Scott Huneau

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Excellent
13
Good
1
Average
1
Poor
0
Terrible
13

This facility has been reviewed 28 times
61%
(28 reviews)
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(reviews: 28)
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Scott Huneau

"The nursing staff in..."

Reviewed 3 months ago

The nursing staff in the ER was very nice and accommodating. They really made us feel at ease and took amazing care of us! We would highly recommend going here for any problems that may occur on your vacations.... more

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Trent Wendell

"Waited 3.5 hrs to..."

Reviewed 3 months ago

Waited 3.5 hrs to get into a room. 1 hour in room before anything really happened. Really felt staff was undertrained. Multiple issues with iv. Then doc came in after 2 hrs in room. Said nothing life... more

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Deanna Wilson-MacIntyre

"Excellent care provided to..."

Reviewed 3 months ago

Excellent care provided to my father during his ER visit. Nathan (RN), Tom and Dr Louzen were phenomenal in the care to my father, great asset to the hospital.

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 96%
(4% above the national rate)
Immunization for influenza
Rate - 94%
(4% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 95%
(3% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 5%
(1% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.4%
(0.8% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 9.9%
(2% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.5%
(0.8% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 23.4%
(0.4% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.8%
(0.6% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.5%
(1.5% below the national rate)
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