Mercy Medical Center-des Moines

1111 6th Avenue, Des Moines, IA, United States   |   5152473121   |  
This facility has been reviewed 35 times
Write a review
About
Staff & Capacity
49%
(35 reviews)

"Usually I receive top..."

Reviewed 2 months ago
Ernie McCray

Is this not the provider you're looking for?


Excellent
11
Good
1
Average
1
Poor
1
Terrible
21
Average:
(reviews: 35)
Sort
Order by

Ernie McCray

"Usually I receive top..."

Reviewed 2 months ago

Usually I receive top notch care and compassion. Ive been here for three emergency surgeries and two blocked bowels that thankfully didnt require surgery. This last visit I had Dr. McClairen has my physician... more

Review details
0  
Trish Keller

"Inaccurate information for care..."

Reviewed 2 months ago

Inaccurate information for care provided at the quick care clinics. Attempted to reach someone via Facebook and received np resolution. Also called Patient Advocate and have not received a callback.

Review details
0  
Benjamin Foyers

"The staff on 9th..."

Reviewed 3 months ago

The staff on 9th floor were professional, kind, and caring. They helped save my life. In their honor I will live my life to the fullest. A special thanks to Carrie and Dr S...

Review details
0  

No ratings yet

Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 99%
(1% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 94%
(2% above the national rate)
Immunization for influenza
Rate - 94%
(4% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 6%
(equal to the the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.9%
(0.7% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.7%
(1.2% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 16.2%
(2.1% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 21.9%
(1.1% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.5%
(0.1% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.2%
(0.8% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.