My dad went in for a stroke. While in the ER (for roughly 5 hours), no one really came in to talk to us. His BP was very high and we were all anxious. While I wouldn't say poor care, I'd say no one really... more cares! However, Nurse Jim on 6N was outstanding! Maybe hes had a loved one in the hosp? Maybe he's the only one that really cared? Maybe He's a gift from God? I think Mercy's bedside manner is very poor and their name says NOTHING about their care!
Every doctor I encountered was super nice to me. Even the woman stocking the room asked if I needed anything. I was told I hope you feel better soon by woman who took my CT scan. It wasnt just a statement... more it was genuine. May sound cheesy but it made me feel very at ease even if it was going to be a serious outcome for me. I appreciated their help and would definitely visit again with any other issues. Thanks to these people for helping people and having compassion.
The actual care by Dr Harrison and his immediate staff is great. He called me personally to discuss a concern the after a further test he called me with good news so I could be relieved over a long weekend.... more However dealing with a two week wait to get a test schedule and other support staff issues regards prescriptions is a common complaint I have heard from others. I recently contacted Mercy with a concern and they did not follow up.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.2% (0.8% below the national rate)
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