Mercy Medical Center Redding

2175 ROSALINE AVE, CLAIRMONT HGTS, Redding, CA, United States   |   5302256102   |  
This facility has been reviewed 58 times
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About
Staff & Capacity
73%
(58 reviews)
United States: Ranked #3035
Ranking generated by Best Hospital Advisor

"mercy medical center has..."

Reviewed 7 days ago
Rosa Terrones

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Excellent
33
Good
5
Average
1
Poor
5
Terrible
14
Average:
(reviews: 58)
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Rosa Terrones

"mercy medical center has..."

Reviewed 7 days ago

mercy medical center has the best nurses and surgeons who were really nice and caring for my 2 yr old son..thanks to them my son is better

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Rosa Terrones

"mercy medical center has..."

Reviewed 7 days ago

mercy medical center has the best nurses and surgeons who were really nice and caring for my 2 yr old son..thanks to them my son is better

Review details
0  
Sandi S

"My Son was..."

Reviewed 1 month ago

My Son was in mercy hospital for five days with a brain injury and many other injuries. The staff was incredible! ICU was very attentive and the doctors took all the time needed to answer my questions... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 90%
(6% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 95%
(3% above the national rate)
Immunization for influenza
Rate - 98%
(8% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 13%
(7% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.5%
(0.3% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 12.6%
(0.7% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 15.5%
(2.8% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 18.9%
(4.1% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.0%
(1.4% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 13.6%
(2.4% below the national rate)
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