Mercy Medical Center Redding

2175 ROSALINE AVE, CLAIRMONT HGTS, Redding, CA, United States   |   5302256102   |  
This facility has been reviewed 54 times
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Staff & Capacity
57%
(54 reviews)

"Was lied to by..."

Reviewed 2 months ago
Pancho Villa

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Excellent
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Good
5
Average
1
Poor
6
Terrible
23

This facility has been reviewed 54 times
57%
(54 reviews)
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(reviews: 54)
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Pancho Villa

"Was lied to by..."

Reviewed 2 months ago

Was lied to by the nurse practitioner in the E.R. Today. I went there because an incision on my tongue to remove a tumor was splitting open and causing severe pain in my mouth and jaw. I did not have... more

Review details
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Pancho Villa

"Was lied to by..."

Reviewed 2 months ago

Was lied to by the nurse practitioner in the E.R. Today. I went there because an incision on my tongue to remove a tumor was splitting open and causing severe pain in my mouth and jaw. I did not have... more

Review details
0  
Sarah Vess

"Yesterday I was seen..."

Reviewed 2 months ago

Yesterday I was seen by a Dr. Luke Rawlings. He was the nicest Dr. I have ever seen in the ER. He made my child an elephant out of a glove. He also was a fantastic Dr. 5 stars for him!

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
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How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 90%
(6% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 95%
(3% above the national rate)
Immunization for influenza
Rate - 98%
(8% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 13%
(7% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.5%
(0.3% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 12.6%
(0.7% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 15.5%
(2.8% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 18.9%
(4.1% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.0%
(1.4% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 13.6%
(2.4% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.