Mercy Memorial Hospital System

718 North Macomb Street, Monroe, MI, United States   |   7342408400   |  
This facility has been reviewed 38 times
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Staff & Capacity
47%
(38 reviews)

"I think what the..."

Reviewed 2 months ago
Daniel Mosholder

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Excellent
11
Good
1
Average
1
Poor
3
Terrible
22

This facility has been reviewed 38 times
47%
(38 reviews)
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(reviews: 38)
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Daniel Mosholder

"I think what the..."

Reviewed 2 months ago

I think what the general public does not realize is that small hospitals are only capable of doing so much, unfortunately. Also, every hospital has its pros and cons. In my 5 years working in EMS, in several... more

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0  
Lori Lee

"Waiting over 20 mins..."

Reviewed 3 months ago

Waiting over 20 mins in the ER waiting room and saying they had NO beds and short staffed. The girl behind the desk went and got an EMT and he told us to stop hareassing her that is wasn't her fault! Very... more

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The 1Pubeman

"Patients would do better..."

Reviewed 4 months ago

Patients would do better going to County Creek Animal Hospital. If you need emergency testing on the weekend you are out of luck.How they could receive a Joint Commission certification is amazing.

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 99%
(1% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 99%
(7% above the national rate)
Immunization for influenza
Rate - 99%
(9% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 99%
(1% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 12.9%
(2.3% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 9.2%
(2.7% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.1%
(1.2% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.1%
(0.9% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 6.8%
(1.4% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.6%
(0.4% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.