My experience was not only shocking but ridiculous. The ineffective reply mailed to me by the Patient Advocacy stated "matter reviewed and case closed. Despite knowing and openly acknowledging my plans... more to pursue my grievances to the highest level, my contact with Patient Advocacy was not a threat but a courtesy. Plans for action take time. Meanwhile, society's most vulnerable type of patients are being victimized, disrespected, over medicated, de-humanized and left with little dignity. These so called practices and procedures need to be monitored by a Board of Directors. Volunteers who would work with the staff and interact with patience to simply insure their needs are met and their human rights are protected. I'm not the only one who has filed complaints with Patient Advocacy. I'm just the voice that won't go away.
Only reason for the one star is to leave this review. Went into the ER and was surprised to get in so quickly. We were seated in a dirty room to start off. Dr. Jenkins comes in to rush through my exam.... more Didn't seem to care what the problem was.
She was trying to push me out as quick as possible. Without a care in the world for her patient, I was forced to sign a paper to bill my insurance for nothing. This used to be a great hospital. I will never recommend Methodist to anyone. OSF has staff with smiling faces and are there for their patients. My family will never step foot in there again!
Worst ER ever and I work in multiple ERs as a Respiratory therapist. Over 2 hours for a doctor to see my mom after being sent from her doctors office with a possible heart attack via ambulance. Not the... more hospital standards where I work!!! If not for insurance purposes would never let her come here again!!!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.5% (0.5% above the national rate)
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