Thank you Mission for your kind response to my review below. I'll raise my rating from 1 if I receive evidence that your bug has been fixed. I cannot make it to your records department because I am bed-bound,... more and my care-givers are extremely busy. So, I don't qualify for same day service. Also, my doctors and insurance companies need additional information other than imaging, which I have been requesting along with the imaging CDs.
Some very good staff, some - not so...at all. But I am giving the one star for a nightmare with medical records. I tried to get medical records starting in Jan, and am now hoping to maybe get them in July - 7 months later...maybe. The reasons so far: First, bug in their software rejected my faxed requests. Rejections came by mail, weeks after my requests. Finally talked to a human. Give this a try sometime (sarcasm). He informed me of the bug and said they'd send records. Second, my requests included imaging. This is a separate department. I have to request these separately. My neurologist has been kept waiting so long that we've redone these massively expensive tests. MH, please fix for others.
I've decided to change my five star review to this one star review. This place should be ashamed to charge for parking. $3 for the first hour and an additional dollar for every hour after. Charging money... more to visit one's family in a hospital is asinine.
There are no other businesses nearby in which to charge people to deter unwanted people from parking there.
I guess the $30,000 a night it costs to stay in this place just isn't enough for these greedy degenerates.
From the moment we arrived at the emergency center at Mission Hospital our experience has been amazing. They saved the life of our family member. They are caring and efficient with their treatment, everyone... more has been great. With all of this good I can't understand how this simple thing has not been addressed. My family member has been at Mission for 10 days, and not once have they given them a shower, or even a sponge bath. I feel they are very understaffed, It is hard to find someone with the time to help the patient to the bathroom. I won't go into detail about the night staff experience we have had. I am grateful for the medical expertise, but please work on patient dignity.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.0% (equal to the the national rate)
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