Got in at 1630 and sat in waiting room for 30 mins with a bloody finger that was dripping everywhere. They seemed to not care and just gave me a bag to put it in. Was taken to a room that was still messy... more from last patient and had to wait while they cleaned it. I sat for around 45 mins before the nurse vame in and asked" how long have you been here, I didn't know you were here". Didn't see her for another 30 minutes and thats when she said would be back to clean it with some equipment. Didn't see anyone for 30+ minutes so I went to the nurses station. 1 was on computer and mine was gone (Probably with another patient) I asked if I could just sign out to leave so I could handle it somewhere else. The nurse behind counter said mine would be in to see me shortly. She finally came in about 15 minutes later and cleaned it and said the Dr would be in to see me shortly. I waited for another 45 minutes for him to look at it and say keep it clean and it looked fine. He logged everything into to computer in room and left. Nurse came in with a pain med and gauze to wrap it and that was it. Signed out and left the place. The best thing i can say about the experience was the place was clean and Dr and nurse was nice. Shouldn't have took 3+ hrs to look and clean a knife cut. I won't be using them if I ever need to go to am ER I'll drive outta my way to use someone else
VERY LONG REVIEW. PLEASE READ. Nurse Practitioner Rodrigo Camacho has the absolute worst bedside manner I've come across. He is so incredibly rude. I came into the hospital having had pain in my left shoulder... more for 3 days. If it weren't Saturday, and I hadn't been in crippling pain, on the floor of my bedroom crying, I would have gone to my doctor's office. The joke of a nurse practitioner ordered x-rays of my shoulder. Understandable. He ordered a shot of Toridol 3 hours after I was in a room. It didn't help at all. I told them it wouldn't, but I was willing to try anything to make the pain stop at that point. Seriously didn't even touch it. He ordered x-rays of my ribs. Also understandable, being that the pain is around/under my left shoulder blade. As I'm typing this, I have yet to know what is wrong with me. He ordered a CT scan of my abdomen and pelvic area? Doesn't make sense. Urine sample? Doesn't make sense. Blood sample? Doesn't make sense. So I refused the things that didn't make sense. He had the nerve to say things to me like "What's wrong with you?" "Don't tell me how to do my job." "You don't need to be crying in here, you're scaring other patients." I told him I was crying because I was in pain and he wasn't doing anything about it. Then I looked at my wrist band and saw that Dr. Deluca was supposed to be my attending. So I asked where he was and Rodrigo Camacho said he was seeing patients. Very sick patients. As though I didn't matter. So I was done with him and demanded to see his superior. Can anyone guess who that was? Dr. Deluca. Thank Heavens. That man is a godsend and the only reason I give the ER 5 stars. Okay, my nurse was friendly, too. She used to work for my boyfriend and was never once rude to me. Dr. Deluca agreed that the other tests Rodrigo had ordered didn't make sense. He apologized several times on his behalf, said he'd talk to him, and promised to take care of me. He even gave me a hug because of how upset I was by the treatment I had received. He handled my pain, looked over my x-rays, and now I'm waiting to be discharged. I got here around noon, it's 5:15. Dr. Deluca came to see me not even 30 minutes ago. Oh, and by the way, once my pain was treated, not only could I move my arm without sobbing from the pain in my shoulder, but my crying was no longer "disturbing other patients." This is the only ER I will ever use as long as I'm in Garland County. I recommend this hospital and it's associated clinics regularly. I even hope to work here someday. But from this point forward I will warn everyone to make sure that they are seeing a REAL PHYSICIAN and not some joker like Rodrigo Camacho, NP. I'm not saying Nurse Practitioners are all bad, I see a LPN at my doctor's office. I just think people should know that this man, Rodrigo Camacho, NP, is not a doctor. He doesn't tell you that he isn't a doctor. And he orders unnecessary tests. MAKE SURE YOU ARE SEEING A REAL DOCTOR. And Dr. Russell Deluca deserves a raise.
I went to the emergency room with severe pain on 7/21/17 saw Nurse Practitioner Rodrigo Camacho, explained my pain He order $14 095 worth of test with in an hour he was back in staging room telling me... more I was "healthy man". Also charges almost $1000 for Doc's time, I never saw a doc. Sent me home by telling me I had gas. Two days later still in pain when to a different hospital and had emergency GallBladder surgery. Also had minor heart attack 7 days in hospital was cheaper than 1 hour at National Park Scam Center. I have filed a grievous claim with Medicare & requesting a fraud investigation.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.4% (1.4% above the national rate)
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