Went the cardiac investigation department back in October 2017, had all the test done on my heart and was told I would get my results back in 6/8 weeks, I didn't here from them at all. We are now in July... more 2018, I had to ring around to find out what was going on with my results; the receptionist was very rude in how she spoke to me, then I finally get to speak to a secretary of my consultant only to be told by her that my results hadn't been looked at all. Rang a week later and once again I spoke to the consultant secretary and she gave me my results. I'm in shock as to how new Cross run their departments and how they can allow random people in these department to give out information about you without having any contact with the consultant you was under.
I wonder how they would of reacted if I had a heart attack whilst waiting for my results.
I have taken my little daughter to this hospital on 3 occasions now.
On each visit i have had to wait for 3-4 hours after which the doctors are not very friendly and dont want to listen to your... more issues.
Instead they just prescribe painkillers which i could have brought over the counter without doing any decent checks.
In the last 12 days I have visited A&E, maxilo, x-ray, CT and been a resident in ward A6 for 5 nights. The hospital is busy but the staff are caring and professional. They always do their best to serve... more patients needs. Everywhere is immaculately clean, medication is available and protocol is followed. I cannot endorse the excellence of this hospital more.