New Cross Hospital

Heath Town Wednesfield Road, West Midlands, United Kingdom   |   01902 307999   |   Website   |  
This facility has been reviewed 59 times
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Staff & Capacity
65%
(59 reviews)

"Went the cardiac investigation..."

Reviewed 3 weeks ago
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Good
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Average
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Terrible
24

This facility has been reviewed 59 times
65%
(59 reviews)
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(reviews: 59)
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max

"Went the cardiac investigation..."

Reviewed 3 weeks ago

Went the cardiac investigation department back in October 2017, had all the test done on my heart and was told I would get my results back in 6/8 weeks, I didn't here from them at all. We are now in July... more

Review details
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RNZ C

"I have taken my..."

Reviewed 1 month ago

I have taken my little daughter to this hospital on 3 occasions now.
On each visit i have had to wait for 3-4 hours after which the doctors are not very friendly and dont want to listen to your... more

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0  
Julia Jones

"In the last 12..."

Reviewed 1 month ago

In the last 12 days I have visited A&E, maxilo, x-ray, CT and been a resident in ward A6 for 5 nights. The hospital is busy but the staff are caring and professional. They always do their best to serve... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
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Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care: Coming soon!

Heart Attack & Chest Pain

Statin at Discharge
N/A
Aspirin prescribed at discharge
N/A
Primary PCI Received Within 90 Minutes of Hospital Arrival
N/A

Preventive Care

Immunization for pneumonia
N/A
Immunization for influenza
N/A

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
N/A

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
N/A
Readmissions Complications & Death: Coming soon!
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
N/A
Pneumonia (PN) 30-Day Mortality Rate
N/A
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
N/A
Heart failure (HF) 30-Day Readmission Rate
N/A
Rate of readmission after hip/knee surgery
N/A
Rate of readmission after discharge from hospital (hospital-wide)
N/A
Average score:

Q: How satisfied are you with the cleanliness of the area you were treated in?
(Number of ratings: 211)
Q: How satisfied are you that the hospital staff worked well together?
(Number of ratings: 218)
Q: How satisfied are you that you were treated with dignity and respect by the staff?
(Number of ratings: 219)
Q: How satisfied are you that you were involved in decisions about your care?
(Number of ratings: 211)
Q: How satisfied are you that the hospital provides same-sex accommodation?
(Number of ratings: 151)