Terrible inhuman care completely not customer service wised. There is some great staff, but most of them are wicked and mistreats you, neglects you and make you suffer for fun. A fella in my room found... more his medication in the garbage , he showed them and they laughed at him. They are playing with your health and don't want to talk about it. No matter what your claims are once you are in you'll always loose, and if you do so, they will make a hell out of your life instead of empower your recovery. Stressful.
My grandmother was taken here during an emergency. I was with her the whole time. The nurse and some support staff were helpful. However, this was the only way we got serviced. The wait for all services... more was hours long. Basic necessities were asked for (towels and water) and were forgotten by staff. The dialysis was unsanitary. Very poor communication between staff. Left to the University of Miami Hospital for better medical services.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.9% (0.9% above the national rate)
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