Northern Louisiana Medical Center

401 EAST VAUGHN AVENUE, Ruston, LA, United States   |   3182542100   |  
This facility has been reviewed 32 times
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About
Staff & Capacity
47%
(32 reviews)

"Worst service ever! Nurses..."

Reviewed 2 months ago
John Dison

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Excellent
9
Good
0
Average
3
Poor
1
Terrible
19
Average:
(reviews: 32)
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John Dison

"Worst service ever! Nurses..."

Reviewed 2 months ago

Worst service ever! Nurses are very rude, and doctors really don't care to help you

Review details
0  
June Kilpatrick

"Run if you are..."

Reviewed 5 months ago

Run if you are coming I 10 west go back to monroe if coming i10 easy go to minden slowest place around still waiting after 4 hrs finally got blood and urine if you are looking for a place 28th a good sense... more

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0  
Danielle Woods

"Best labor & delivery!..."

Reviewed 5 months ago

Best labor & delivery! Great nurses, doctors & all around staff. Food was good & they make you feel very welcome & cared for.

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 100%
(8% above the national rate)
Immunization for influenza
Rate - 100%
(10% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 100%
(2% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 4%
(2% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.3%
(1.1% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 15.1%
(3.2% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.1%
(0.8% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 25.6%
(2.6% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.2%
(0.2% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.0%
(equal to the the national rate)
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