Horrible experience. Just over a year ago my husband went to the Northfield Urgent Care in Lakeville. We were sure he had the stomach flu, everyone else in the house had had it the week before. But he... more needed a note from a doctor for work. He went in and the doctor told him that he was probably having an appendicitis and sent him to this hospital. They did several different tests and prepped him for surgery - including premed. They gave him hydromorphone and then stopped everything - said oh you re not having an appendicitis you probably have the stomach flu - and sent him home. They let a patient leave after giving hydromorphone without someone to drive him home! I can't believe it. And then the almost $9,000 bill came!!! Insurance covered half and we paid another $700 our selves. The hospital was very unwilling to work with us on a payment plan. I finally called to apply for financial assistance which I was told on the ohone I would not qualify for. I said send the papers anyways and guess what we did qualify - for $900 to be taken off. We sent up a psyment plan then and made 2 payments before being advised by an attorney to stop. At the attorney's direction we submitted all of the information and what happened to the insurance company and now they are investigating because the hospital ran so many unnecessary tests and prripped for surgery when there was no reason to believe he had an appendicitis in the first place. This hospital completely took advantage of my husband who was scared and trusted that they were doing all the right things for him. I don't even care if we get our $1000 back - I just want them to leave us alone.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.3% (0.7% below the national rate)
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