Northwest Hospital Center

5401 Old Court Road, Randallstown, MD, United States   |   4105215995   |  
This facility has been reviewed 49 times
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Staff & Capacity
55%
(49 reviews)

"I was here last..."

Reviewed 1 month ago
Eduardo Espaillat

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Excellent
20
Good
1
Average
1
Poor
1
Terrible
26

This facility has been reviewed 49 times
55%
(49 reviews)
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(reviews: 49)
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Eduardo Espaillat

"I was here last..."

Reviewed 1 month ago

I was here last year for panciatitis and now today for a bad ear infection and the staff and doctors are so friendly and seem to really care about the patients. I do think this hospital gets a bad rep... more

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0  
James Henderson

"My girlfriend and aunt..."

Reviewed 1 month ago

My girlfriend and aunt were in a car accident and brought to the ER of this hospital in an ambulance and wheeled in on a stretcher and put in wheelchairs with no cushions. They waited over 2 hours to... more

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0  
Krüger Wolf

"My Mother had gone..."

Reviewed 2 months ago

My Mother had gone in a few weeks prior with pain in her abdomen area. They told her she had appendicitis and would need surgery but then only sent her home with antibiotics? It got better for awhile pain-wise,... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 94%
(4% below the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 99%
(7% above the national rate)
Immunization for influenza
Rate - 99%
(9% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Not Available

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Not Available
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.5%
(0.3% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 12.0%
(0.1% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.1%
(0.8% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 27.1%
(4.1% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.4%
(1% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.9%
(1.9% above the national rate)
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