Northwick Park Hospital

Watford Road, Harrow, United Kingdom   |   020 8864 3232   |   Website   |  
This facility has been reviewed 77 times
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About
Staff & Capacity
68%
(77 reviews)
United Kingdom: Ranked #4170
Europe: Ranked #4170
Ranking generated by Best Hospital Advisor

"Unprofessional staff, unable to..."

Reviewed 4 days ago
Amandeep S. Dhillon

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Excellent
29
Good
13
Average
12
Poor
5
Terrible
18
Average:
(reviews: 77)
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Amandeep S. Dhillon

"Unprofessional staff, unable to..."

Reviewed 4 days ago

Unprofessional staff, unable to speak to the department required at the hospital via telephone. Switch board staff very rude and unhelpful. They require further training on customer service skills.

Review details
0  
Amandeep S. Dhillon

"Unprofessional staff, unable to..."

Reviewed 4 days ago

Unprofessional staff, unable to speak to the department required at the hospital via telephone. Switch board staff very rude and unhelpful. They require further training on customer service skills.

Review details
0  
uma shanker

"My wife had 2nd..."

Reviewed 5 days ago

My wife had 2nd miscarriage at this hospital exactly at 21 weeks gestation, same scenario on both occasions. I publicly blame the doctors for their carelessness and inability to save the lives of our babies.... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
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6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
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Timely & Effective Care: Coming soon!

Heart Attack & Chest Pain

Statin at Discharge
N/A
Aspirin prescribed at discharge
N/A
Primary PCI Received Within 90 Minutes of Hospital Arrival
N/A

Preventive Care

Immunization for pneumonia
N/A
Immunization for influenza
N/A

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
N/A

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
N/A
Readmissions Complications & Death: Coming soon!
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
N/A
Pneumonia (PN) 30-Day Mortality Rate
N/A
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
N/A
Heart failure (HF) 30-Day Readmission Rate
N/A
Rate of readmission after hip/knee surgery
N/A
Rate of readmission after discharge from hospital (hospital-wide)
N/A
Average score:

Q: How satisfied are you with the cleanliness of the area you were treated in?
(Number of ratings: 273)
Q: How satisfied are you that the hospital staff worked well together?
(Number of ratings: 271)
Q: How satisfied are you that you were treated with dignity and respect by the staff?
(Number of ratings: 278)
Q: How satisfied are you that you were involved in decisions about your care?
(Number of ratings: 254)
Q: How satisfied are you that the hospital provides same-sex accommodation?
(Number of ratings: 164)