We chose Norwalk Hospital for the birth of our baby. She was born 6 weeks early and the doctors, labor & delivery and NICU were amazing! However, when Mom was transferred to the Maternity floor, it was... more clear they were "out to lunch". They not only missed a dose of blood pressure medicine resulting in very high blood pressure (which they purposefully did not document on the chart), they missed signs of pneumonia. To make matters worse, Mom left the maternity floor (discharged) and due to chest pain went straight to the Emergency Room ($$$) where they diagnosed pneumonia! And WORST OF ALL, we discovered that everyone involved in the delivery at Norwalk Hospital bills separately - which meant individual bills each with their own after-insurance balances. It's like staying at a Marriott hotel, but getting billed for the room, the bed, the bathroom, the pool, the TV, the continental breakfast, parking etc - all separately. Given the sheer number of bills and insurance issues that always seem to keep a bill from being paid (mostly due to improper bill coding) our credit score suffered as a result. Just too many bills from anyone and everyone involved in the delivery, and the probability of your credit score taking a hit is very high. Would never use this hospital again.
I gave birth at this hospital and the maternity unit is one of the most professional, knowledgeable and kind filled places I’ve been too. I had a great experience here and most of the nurses were amazing,... more especially nurse Michelle!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.5% (0.5% below the national rate)
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