I went to the hospital with family. As it turned out we couldn't bring my nephew aged 10 into the ICU to see his grandma. OK that seemed relatively understandable considering the things that can go on... more in the ICU. So we ended up taking turns going up and seeing our mom, while Adrian had to sit down stairs. Then even later once she was moved out of the ICU and into the recovery room, I still couldn't bring my 10 year old nephew to go see her.
I can also confirm that the nurse had a hard time finding the vein in my mom's arm because of the lack of lighting. So I offered to use my phone light to help, and that helped a lot. So the nurses need more lighting for finding veins. Overall the experience was good. My mom was being taken care of, the nurses were friendly and took time to talk to us, but they need to look over the problems pointed out here.
Worse hospital in Humboldt Park. The nurses are horribly lazy and inefficient. They spend most of the day gossiping at the nurses station. When I would request my pain medication for a major surgery I... more had at Norwegian it would take hours before the nurses would get back to me. One nurse tried to send me to get X-rayed with my surgery wound uncovered stating the "X-Rays would look better if the cut was uncovered." While I was there they ran out of supplies, snacks, medication, and first aid items and acted like that was routine. Don't go to this hospital.
I work for this hospital. Months back I came to the ER twice. Turns out I had gallbladder stones. I had a great experience with minor details. For starters the fact that I worked there did help. Everyone... more was extremely nice. But I agree that the wait time is extremely long. My first ER visit I was discharged after the pain went away. All they gave me was narcotics for the pain until my out-patient surgery was scheduled. I was given narcotics in case the pain came back, but the ER nurses or doctor never explained that I should NOT drive while I was taken that medication. God bless nothing happen because the pain returned and I drove my self to the hospital for a second ER visit where I decided to just not wait for my scheduled surgery. Dr. Nanda did my surgery. God Bless his hands. He did an amazing job. I was put in a small room where I had to share with another patient. No family member is allowed after 8pm. Which was hard for me because I have never depended on anyone for any help other than family. There where no chairs too, so my mom sat on the empty bed scince the other patient had been discharged the day prior. The cleaning lady called the charged nursed on my mom and they literally went off on my mom because she was sitting on that empty bed. I get it. It is hospital protocol. But there is always a way to address a situation without making the patient and their love ones uncomfortable. They could have at least asked my mom if she needed a chair. Or take compation because even if my surgery was not that extreme, my mom was worried and had not slept much either. On top of that if they wanted to follow protocol the shower had rust, the ER had broken trash cans. That did get me upset. But the medical staff was extrenely nice. They never made my family feel uncomfortable and would always ask if I needed something or if my family needed anything as well.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 19.1% (3.1% above the national rate)
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