Novant Health Presbyterian Medical Center

200 HAWTHORNE LANE BOX 33549, Charlotte, NC, United States   |   7043844000   |  
This facility has been reviewed 188 times
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About
Staff & Capacity
52%
(188 reviews)
United States: Ranked #6429
Ranking generated by Best Hospital Advisor

"I just had back..."

Reviewed 3 weeks ago
Houston King

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Excellent
71
Good
3
Average
0
Poor
4
Terrible
110
Average:
(reviews: 188)
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Houston King

"I just had back..."

Reviewed 3 weeks ago

I just had back surgery on 7-28-17 and could not have asked for better care during my stay.The nurse I had in my room before surgery took excellent care of me and my wife during our short wait until surgery.The... more

Review details
0  
Houston King

"I just had back..."

Reviewed 3 weeks ago

I just had back surgery on 7-28-17 and could not have asked for better care during my stay.The nurse I had in my room before surgery took excellent care of me and my wife during our short wait until surgery.The... more

Review details
0  
symone peterkin

"Before novant bought presby..."

Reviewed 3 weeks ago

Before novant bought presby it was a great hospital but now.... The doctors are so dry the rooms are cold and don't ask for a blanket you'll be discharged before you get it. I'm so disappointed in the... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
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6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 97%
(5% above the national rate)
Immunization for influenza
Rate - 97%
(7% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 100%
(2% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 1%
(5% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.1%
(0.9% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 12.8%
(0.9% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.0%
(0.7% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.0%
(1% below the national rate)
Rate of readmission after hip/knee surgery
Not Available
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.1%
(0.9% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.