My 4 year son fell on his arm on Friday night. We were in the ER at 8 am Saturday am. They took x-rays and told us he fractured both bones in his left arm. They basically gave him a ace wrap and sling... more and told us to call our family doctor on Monday for a cast. My family Dr said I'd have to see Orthopedics. I called them at 7:30am Monday, and was told they could see us Thur. I thought that was unacceptable to leave a child with a broken bone unseen and uncasted that long. They said they would send a urgent message to the Dr. I never heard back until I called them back at almost noon. I was told Thur again because a doctor left and the one still there has to see everyone. I was told that noone else could see and cast my miserable 4 year-old. I find that hard to believe. Unfortunately this same thing happened to us in 2014 when my son broke his leg. No cast in ER and can't be seen for days at Ortho. I called Coldwater Orthopedics and was seen Monday and casted within an hour. I am appalled at the carelessness of Oaklawn. I am an elected city official in Marshall and I will be driving out of town the next time I need anything more than well child visits. So sad.
I have heard others say they had a good experience here, and that's what I expected. I was so wrong. The nurses were fairly rude and didn't listen to my needs whatsoever. I barely asked for anything, but... more never had a pleasant experience when I did. Just not friendly people. The anesthesiologist was awful awful awful. The epidural did not work the first time nor the second. He touched my legs and asked if I could feel it. I said yes and made it clear the epidural wasn't working. He simply said it was and left the room. How absolutely off-putting. I wished my birth experience were better. It's something you're supposed to treasure and it was very distracting having a team that didn't have a lick of bedside manner. Ridiculous.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.6% (1.4% below the national rate)
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