Oakwood Heritage Hospital

10000 Telegraph Road, Taylor, MI, United States   |   3132955253   |  
This facility has been reviewed 49 times
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Staff & Capacity
56%
(49 reviews)

"You were kind, considerate..."

Reviewed 2 months ago
dm js

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Excellent
18
Good
5
Average
0
Poor
1
Terrible
25

This facility has been reviewed 49 times
56%
(49 reviews)
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(reviews: 49)
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dm js

"You were kind, considerate..."

Reviewed 2 months ago

You were kind, considerate and prompt and seeing an acquaintance of mine. Those of us who brought her in were grateful for the way you handled her situation.

Review details
0  
Monique lane

"I went to the..."

Reviewed 2 months ago

I went to the emergency room after the other hospital I went to earlier in the day did nothing much to help me. I was going through a very terrible episode of illness. I felt like I was going to die. They... more

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bill weaver

"I had Rotator Cuff..."

Reviewed 4 months ago

I had Rotator Cuff surgery on the 23rd of May. The staff from the front desk to the surgery to my leaving it just blew me away. Everyone was so kind and caring about my situation and I couldn't have been... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Not Available
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 95%
(3% above the national rate)
Immunization for influenza
Rate - 91%
(1% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 86%
(12% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Not Available
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.9%
(0.7% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.3%
(0.6% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 18.2%
(0.1% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 23.9%
(0.9% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.6%
(0.8% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.7%
(1.7% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.