Palmdale Regional Medical Center

38600 Medical Center Drive, Palmdale, CA, United States   |   6613825000   |  
This facility has been reviewed 62 times
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Staff & Capacity
52%
(62 reviews)

"This hospital and its..."

Reviewed 3 months ago
Ross Pera

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Excellent
18
Good
6
Average
4
Poor
1
Terrible
33

This facility has been reviewed 62 times
52%
(62 reviews)
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(reviews: 62)
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Ross Pera

"This hospital and its..."

Reviewed 3 months ago

This hospital and its staff are simply wonderful. Especially Marie in the emergency room. I had an emergency medical situation with my gallbladder which caused other complications. From the moment I walked... more

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Olga Medrano

"Everyone in ER is..."

Reviewed 4 months ago

Everyone in ER is very nice and understanding. They are short staff and they do what they can with the resources they have. The wait is way less in ER than Lancaster. But overall it is amazing how they... more

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Shane Speer

"Be prepared to wait..."

Reviewed 4 months ago

Be prepared to wait HOURS in the ER!!
Update...8 months later:

We received a bill for over 3K because they can't bill the insurance properly. I spent a tremendous amount of time trying... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
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6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 98%
(equal to the the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 97%
(1% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 72%
(20% below the national rate)
Immunization for influenza
Rate - 77%
(13% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 97%
(1% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Not Available
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.3%
(0.1% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 11.1%
(0.8% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 18.2%
(0.1% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 24.2%
(1.2% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 6.2%
(0.8% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.1%
(1.1% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.