Parkview Community Hospital Medical Center

3865 Jackson Street, Riverside, CA, United States   |   9516882211   |  
This facility has been reviewed 41 times
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Staff & Capacity
52%
(41 reviews)

"Honestly don't know why..."

Reviewed 4 months ago
Karen Hernandez

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Excellent
14
Good
1
Average
2
Poor
2
Terrible
22

This facility has been reviewed 41 times
52%
(41 reviews)
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(reviews: 41)
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Karen Hernandez

"Honestly don't know why..."

Reviewed 4 months ago

Honestly don't know why there are so many bad reviews! Went here for the emergency room 2x for two different patients and both times they were helped quickly. I had a hospital tour here and this hospital... more

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0  
Monique Coker

"Went to the ER..."

Reviewed 5 months ago

Went to the ER with high fever and elevated heart rate. Wasn't busy at the time, took me less than 5 minutes to be taken back. The nurses there were very kind, and on point with organization. They ended... more

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Jose Espinoza

"The nurses in the..."

Reviewed 5 months ago

The nurses in the ER are like party animals. So inconsiderate and unprofessional. They're loud and laughing loud at all times. Talking their personal information loudly. Under staff. And one of the... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 64%
(34% below the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 75%
(17% below the national rate)
Immunization for influenza
Rate - 86%
(4% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 93%
(5% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 8%
(2% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.4%
(1.2% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.4%
(1.5% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 18.2%
(0.1% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.6%
(0.4% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.7%
(0.3% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.5%
(0.5% above the national rate)
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