Payson Regional Medical Center is your community healthcare provider; a 44-bed facility offering inpatient, outpatient, diagnostic, imaging, medical, surgical and emergency care to the greater Payson area.... more We believe in the power of people to create great care. We're 115 healthcare professionals strong. We are a three-time recipient of the nation's 100 Top Hospitals® by Thomson Reuters. And we work hard every day to be a place of healing, caring and connection for patients and families in the community we call home.
Took my son last night for what turned out to be a false alarm. My son handed me an empty ibuprofen bottle but the lid was still on. I just wanted to be safe. The nurses are sweet but really it should... more never take people sticking a two year old because they kept messing up not once, not twice, but ended up having to stick him four times to get what they needed. They get results back saying everything is fine but then they made us wait for nearly 3 hours for my son to pee and he refused likely from being so distraught. At this point it's getting dark and I don't understand why we can't go if he is clearly fine. I have a hard time driving in the dark. They insert a catheter into my son's uncircumcised penis, rolling the skin back, against my wishes. AND THEY DIDNT EVEN NEED THE URINE. I'm hysterical at this point and thankfully the doctors switched shifts and said that everything was fine and we could go. They inserted a catheter into my child against my wishes for NOTHING. He immediately got home and peed but is having trouble now and I'm concerned enough I'll have to find another way to get him seen again because I absolutely deplore this hospital after this experience. The botching of my son's blood tests due to their own negligence and malfunctioning equipment and performing an invasive traumatizing medical procedure on a toddler for no reason is absolutely UNACCEPTABLE. Totally unprofessional and negligent. The only reason I'm not giving it one star is because the nurses were very sweet despite not having handled the situation properly and the second doctor was competent enough to let us go with just the blood tests.
The staff of both the ER, and outpatient services is wonderful. They truly care. I've been reading some of the reviews for ER, and I'm sad because I've experienced excellent care at the ER. Since Banner... more has taken over, the nursing and doctors are wonderful. Too many people forget there is an Urgent Care for "minor" emergencies. Staff has NEVER been rude to us. NEVER.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.7% (0.3% below the national rate)
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