As a visitor to the hospital I had found it very clean and easy to navigate. The patient I was visiting had a good experience, however, a female nurse at the nurse's desk and the man who delivered food... more were very rude to me. Additionally, I actually watched a female nurse berate a male nurse who was sitting in her chair when she wan't even in the area.
I do have to commend the workers at the 1615 Bistro cafeteria. Exceptional service and very friendly! The cafeteria deserves 5 stars.
As for the decor in the hospital, they really need to upgrade the main lobby and the chapel. Very 70's looking and it felt sterile and cold. The hospital could definitely use a warmer atmosphere, especially for patients and family/friends who are in crisis. Management should realize that the environment does make a difference in how people feel.
My sister had a small stroke. They repetitively told us she was brain dead and in a vegetative state. They talked about DNR's and organ transplantation. They pushed like car salesmen calling us names... more because we wouldn't pull the plug and let them harvest her. I was so scared they would kill her that I notified my priest and an attorney! One hour after leaving their "facility" my sister awoke from being overly medicated. The doctors at her new facility couldn't fathom why she'd been doped up like that. Its been a few months. She's fine now and has all of her faculties. She intends to sue and I wish her luck. This place is scary. DO NOT BELIEVE THEM IF THEY SAY YOUR RELATIVE IS BRAIN DEAD!!!!! THEY LIE!!!!!
If you are wanting to have your life and health not taken seriously while being a guinea pig to these quacks from whatever clown college they got a degree from. Look no more. If you want to live, drive... more to the next closest hospital...even if its a veterinarian office. You'll be in more qualified care.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.5% (0.5% below the national rate)
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