Penobscot Bay Medical Center

Glen Cove Drive, Rockport, ME, United States   |   2075968000   |  
This facility has been reviewed 21 times
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Staff & Capacity
51%
(21 reviews)

"I have never written..."

Reviewed 4 months ago
Mary Mercado

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Excellent
7
Good
1
Average
0
Poor
2
Terrible
11

This facility has been reviewed 21 times
51%
(21 reviews)
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(reviews: 21)
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Mary Mercado

"I have never written..."

Reviewed 4 months ago

I have never written a review before in my life but after tonight I feel I have to. I would give Pen Bay hospital zero stars if I could. I arrived with my 2 year old son and after an hour and 20 minutes... more

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0  
Jennifer McFarland

"One person to do..."

Reviewed 5 months ago

One person to do lab work. I have been here an hour and need to stay until seen. Negative experience.

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Brianna Pozerycki

"Went there last night..."

Reviewed 8 months ago

Went there last night to the Emergency Department for my daughter who needed to ave a small procedure done, that couldn't be done at Pen Bay Ped's, and the nurses were so good with her, all the doctors... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 88%
(10% below the national rate)
Aspirin prescribed at discharge
Rate - 96%
(3% below the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 84%
(8% below the national rate)
Immunization for influenza
Rate - 82%
(8% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 97%
(1% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.6%
(1.4% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.2%
(1.7% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 18.0%
(0.3% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 25.0%
(2% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.8%
(0.6% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.8%
(0.2% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.