I have never written a review before in my life but after tonight I feel I have to. I would give Pen Bay hospital zero stars if I could. I arrived with my 2 year old son and after an hour and 20 minutes... more walked out. We were never seen by a doctor. When I told the nurse we were leaving and I was sorry they were short staffed she responded with "were not short staffed just busy and tending to emergencies ". My case was not an emergency and in that case I am lucky but we should have atleast received a welfare check by someone! Anyone! Also, open an urgent care so people like me don't clog emergency rooms!
Went there last night to the Emergency Department for my daughter who needed to ave a small procedure done, that couldn't be done at Pen Bay Ped's, and the nurses were so good with her, all the doctors... more and nurses were helpful, nice, knowledgeable, and cared. It was night time, I think the night staff are very attentive. They gave her a stuffed unicorn, and even gave me OJ and some crackers to eat when I was about to pass out. It took forever, but that's not uncommon for any ED in a hospital. Thank you.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.8% (0.2% below the national rate)
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