I came in the ER with severe adominal pain. I was diagnosed with gallstones that wont dissolve or pass in June and was told my gallbladder needed to be removed to avoid further complications or else.ASAP.... more We were in the process of moving plus I did not have any insurance due to my husband changing jobs, so I had to be carefull. It was only matter of time and sure enough I had an episode. I was scared and in extreme pain and worried that I waited to long not knowing what was going to happen an without any insurance I broke down and my husband drove me to the hospital. I CAN'T THANK THIS HOSPITAL ENOUGH FOR THE KINDNESS THE COMPASSION, AND PROFESSIONALISM THEY SHOWED AND GAVE ME FROM THE MINUTE I WALKED THROUGH THAT DOOR. I don't know all the names of all who helped me threw this Sat. I'd like to thank them all starting with admissions. Elizabeth and the lady who checked me in to the one nurse who was carefull about about pricking me for the IV And Michelle who was their threw it all. The doctor who treated me I think his name was Dr. Mason. If I'm wrong please forgive me. Not having a primary doctor they hooked me up with a surgeon that will be able to fix me so I will no longer have these episodes and Il be able to live a normal life without all this pain THANK YOU AGAIN. Hopefully Il never have to go back, you all were wonderful I was so scared you got me through it. I highly recommend this hospital. I had a good experience. To me they deserve to be acknowledged.
Sincerely grateful, J. Scott
Worst emergency care ive ever seen, literally people having strokes and heart attacks in the emergency waiting room and nurses are just parking them in wheel chairs with no consultation. I sat there for... more over 2 hours without being seen and left after i witnessed such blatant disregard for human care. Never before have i seen such a horrible hospital care, and never would i have expected it from my hill country. Glad i dont live in kerrville, for all those reading this review. Just head to boerne er, they will see you ASAP
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.6% (0.4% below the national rate)
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