That’s the meaning behind Abrazo Health. Abrazo Health embraces the metropolitan Phoenix community’s health. We are committed to helping you achieve health for life. Abrazo delivers to you the highest... more levels of quality, personalized health care, while operating six acute care hospitals, two emergency centers, two urgent care centers, a physician medical group with 13 offices, two health plans, and several service-specific institutes and centers.
Our five acute care hospitals consist of Arrowhead Hospital, Maryvale Hospital, Paradise Valley Hospital, Phoenix Baptist Hospital and West Valley Hospital. Each hospital offers a broad range of medical services including internal medicine, general surgery, cardiology, orthopedics, obstetrics, women’s health, diagnostic imaging and emergency care. Outpatient services include outpatient surgery, laboratory, radiology and rehabilitation services. Additionally, our Arizona Heart Hospital (a campus of Phoenix Baptist Hospital) is known for its distinct reputation as a premier cardiovascular specialty hospital and center of excellence dedicated exclusively to cardiac and cardiovascular care. Our two emergency centers, North Peoria Emergency Center and West Valley Emergency Center are available 24/7/365. You will also find our MedPost urgent care centers in the Gilbert and Laveen neighborhoods.
They treated me like an inmate the entire time. I stopped in the visitor room to watch some telivision. One of those illegal Mexican immigrants who can barely speak fluent English began cleaning the room... more and eying me up and down. Maybe 2 mins after she left a security officer appeared sniffing me over asking me for identification and inquiring about my personal business at the hospital When I finally left I found my car had been broken into and ransacked by thieves.
Then it dawned on me: The security gaurds and illegal mexican were so busy looking at me that they never could see the felony that was committed under their noses.
So it sucks I gotta write this negative review considering I gave birth to my son here a couple years ago but I am so so upset with my experience in the ER last night. It's funny, cause one of these reviews... more mirrors my experience in way. So without going into too much detail about my symptoms, getting extreme chills and sweats were part of them, it was to the point I needed to wear a jacket and pants and have three blankets on me, even OUTSIDE. Now I got to their ER and get taken back, the doctor or assistant whatever she was, comes in. I tell her all of my symptoms and she's just like whatever about it and tells me she'll need a urine sample and I tell her, okay but I'm really weak and feel my legs will give out and she says "well bathroom isn't close but i'll see if someone can walk with you" um, okay whatever. So my nurse comes in about 15 mins later, I believe Lindsey is her name, she seems nice at first but has NO patience. I was beyond weak, I hadn't eaten in two days and just sick, she brings me pills to take, 5 pills. I'm weeeeak keep this in mind, I take the pills slowly and feel so faint. The registry chick stands outside and asks if she should just come back later, my nurse responds by hitting her hands on her thighs and makes a face like yeah. Sorry you guys have me pills while I'm effing weak. Then she's like "I need a urine sample" I tell her "okay but I need help to the bathroom I can hardly hold myself up" to which she pauses and says "okay...". She walks with me and I do my thing, come out seeing her NOWHERE! I'm a fall risk at that point and you walk off?!?!? Slowly I hold onto the the railing along the wall, see her at the nurse's station laughing, then looks at me barely keeping upright and she says "oh just leave that in your room and I'll get it" walks away. Get to my room, the registry girl is back, blah blah, ask her to tell someone I need a blanket as I'm very cold, she says she will do that. Annnd nothing for 10 mins, then my nurse comes in to get the sample I say "can I please get a blanket?" She says "yes" then about 20 mins of nothing but hearing the nurse's laughing and whatnot, she comes walking past my room with her purse on and everything, looks directly at me and walks out. THE FINAL STRAW! Called my sister come get me. I walk out of my room to leave, see the so called doctor who's like "what's going on?" I express my dissatisfaction and all she says is " okay want your papers?" I say no, and she's "okay". WOW. You know, you can be smart enough to get a degree in nursing and being a doctor but that sure doesn't give you compassion and BEDSIDE manner. I hate this hospital for the complete disrespect I was shown! But this does have a good ending, went to Banner Thunderbird right after, yes it was extremely busy but got back, told them my ordeal here and they gave me a great experience! The guy that took me back to my room brought me 3 blankets and overall the staff was wonderful! I've been to this one numerous times and I suggest them to EVERYONE, they do their best to make you comfortable :)
Skip this hospital at all costs, go to Banner Thunderbird if you want to be treated like a human and that you matter!
And to whoever works here at this hospital that reads this, I will tell everyone in my path that you SUCK! People aren't stupid, we can spot the ones that want a paycheck! This isn't just my experience, my mom and my sister were treated poorly here as well! Btw I told my family if I ever end up unconscious or whatever and paramedics want to take me here to tell them hell no or just let me die lol that's how disgusted I am.
Even this one star would to much to give to this place.This is one the worst places to bring someone, the Nurses are Rude. I took my wife as was dying and nobody cared. It took us almost three to get into... more a private room after I started aruguing with themand then I asked for a blanket as my wife was feeling really cold and waited three hours didn't get it and asked them again they ok wait and asked then thired time and finally brought one. As my wife was in really bad condition so they came give her IV and left and then the alarm turned on i had to call them three times till some one came to turned it off the sound of this alarm was really loud and annoying. Over all spent whole day without any result. Camparig this hospital with those third world countries it might a little bit better.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.4% (0.6% below the national rate)
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