I needed to go to the ER, but before I headed to the hospital I checked the reviews. After reading the negative ones I thought of calling to check how they would treat me. All I can say is that I decided... more to go to Paoli hospital instead.
Husband admitted thru emergency moved to observation section. We were told that stress test was gonna be at 730 next morning and would take an hour. Test was not done till 11 and took them 2 hours to do.... more This is due incompetency with their staff and getting an iv put it. Was now 1 pm he hasn't eaten and we had to wait for a doctor to read results, well now it's 5 pm and he is still sitting there waiting. This is possibly the worst service I have seen in any hospital I would recommend and drive to another one
Emergency room visit. The Dr clearly set the unprofessional environment which lacked compassion. Even the receptionist mocked the patients. When the patient that I was with was told that he was being admitted... more I asked if it was ok for me to leave..... ( did they need anything from me? ) his reply was " I don't care. You are a big girl. " Wow! What happened to "Sure. We have everything we need. He is in good hands"? Phoenixville Hospital, is this how you would want your family treated? Put this doctor in a back room to read reports. Keep him away from people . I wonder what he thinks when he reviews his night. Does he feel good about treating people poorly? Ugh!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.1% (1.1% above the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.