Plains Regional Medical Center

2100 North Thomas Street, Clovis, NM, United States   |   5757697155   |  
This facility has been reviewed 29 times
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About
Staff & Capacity
60%
(29 reviews)

"The staff at the..."

Reviewed 2 months ago
william hackler

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Excellent
9
Good
7
Average
0
Poor
1
Terrible
12
Average:
(reviews: 29)
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william hackler

"The staff at the..."

Reviewed 2 months ago

The staff at the Healthplex are awesome. Friendly care at Orthopedics Clinic. ER staff and Surgical wing staff are very helpful. I understand that some staff are short but I also get working long hours... more

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Andre Young

"The staff were great...."

Reviewed 2 months ago

The staff were great. They keep you informed. They involve you on everything. They give you medical facts and best options.

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Sarah Lewis

"If I could give..."

Reviewed 4 months ago

If I could give 0 stars I would. DO NOT have your child at this hospital. Some staff is awesome but there a few that ruin the entire experience. Disgusting experience .

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
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How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 94%
(4% below the national rate)
Aspirin prescribed at discharge
Rate - 84%
(15% below the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 82%
(10% below the national rate)
Immunization for influenza
Rate - 63%
(27% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 97%
(1% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 3%
(3% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 15.3%
(0.1% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 13.5%
(1.6% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.9%
(0.4% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 22.1%
(0.9% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.0%
(0.4% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.1%
(0.1% above the national rate)
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