I visited the financial counseling office, and Cecilia told me to return a specific time for an appointment. I arrived early for it. She came out and had someone sitting next to me come in. She saw me... more waiting there. After an hour and a half of waiting I asked the cashier what was going on. Cecilia came out and said that because I hadn't checked in, I would get no service even though she admitted to seeing me waiting. I guess this is how they treat you if you're not giving them money but rather asking for it.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.0% (equal to the the national rate)
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