Once upon a time this place used to be great. Now it's pretty miserable with inexcusable ER wait times, overworked (and therefore rude) staff, bad billing, and HIPPA violations. Some people here really... more work their butt off, and the parking and proximity for East County people are good. The rest is terrible.
Edit: Docked another star. If you ever have to deal with their billing department, do not be afraid to call them nonstop. Do not wait for them to call you back. Be proactive, lest they send your account to collections despite numerous attempts to communicate with them and pay your bill. (How is it this difficult for a hospital to TAKE money?)
My stay at Pomerado was nothing short of fantastic especially for someone who has had a fear of doctors and hospitals for as long as I can remember. The "why" isn't important - what is important is to... more share my story and let others know how fantastic the staff are at this hospital. I was admitted on June 27th and looking like I was on my death bed - and in certain terms, I was. My hemoglobin was at '6', I had lost over 50 pounds in just under 4 months, was dehydrated and malnourished as well as having nearly no iron in my body - the first thing they wanted to know was how I was losing blood - I was put on a blood transfusion pretty early on as well as getting iron. An MRI uncovered a tumor in my colon region but it wasn't just a tumor, it wants to take over my body. Long story short, I received exceptional nursing and doctor's care beyond what I could have ever expected as well as having wonderful chaplains visit me on a regular basis. Pomerado is an exceptional hospital with truly caring nurses and doctors and would recommend them to anyone for anything. God Bless Pomerado and all of it's staff for bringing me back to life.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.9% (0.1% below the national rate)
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