Pomona Valley Hospital Medical Center

1798 North Garey Avenue, Pomona, CA, United States   |   9098659500   |  
This facility has been reviewed 61 times
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Staff & Capacity
49%
(61 reviews)

"I just want to..."

Reviewed 2 months ago
rosie carranza

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Excellent
16
Good
5
Average
3
Poor
2
Terrible
35

This facility has been reviewed 61 times
49%
(61 reviews)
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(reviews: 61)
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rosie carranza

"I just want to..."

Reviewed 2 months ago

I just want to thank everybody and prePrenatal especially upstairs in the second-floor super amazing nurses there and also Laura I want to thank all of you from the bottom of my heart you have been so... more

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Fred Lammers

"I want to thank..."

Reviewed 3 months ago

I want to thank everyone for taking care of me for 6 days. The doctors were fantastic.
I want to especially thank the 5th floor nursing staff, everyone treated me like I was royalty.

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TJ Johnson

"The most helpful hospital..."

Reviewed 3 months ago

The most helpful hospital I have ever encountered. My time in the Emergency Room and my stay in the hospital was much less traumatic for all of the very caring people there.

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
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Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 96%
(2% below the national rate)
Aspirin prescribed at discharge
Rate - 98%
(1% below the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 96%
(4% above the national rate)
Immunization for influenza
Rate - 92%
(2% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 95%
(3% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 1%
(5% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.5%
(0.7% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 10.7%
(1.2% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 15.9%
(2.4% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 24.4%
(1.4% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 4.6%
(0.8% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.1%
(0.1% above the national rate)
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