Pontefract Hospital

Friarwood Lane Friarwood Lane, Pontefract, United Kingdom   |   0844 8118110   |   Website   |  
This facility has been reviewed 97 times
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About
Staff & Capacity
79%
(97 reviews)
United Kingdom: Ranked #2996
Europe: Ranked #2996
Ranking generated by Best Hospital Advisor

"ABSOLUTELY RIDICULOUS. MY 8..."

Reviewed 2 weeks ago
muavia khan

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Excellent
72
Good
0
Average
0
Poor
0
Terrible
25
Average:
(reviews: 97)
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muavia khan

"ABSOLUTELY RIDICULOUS. MY 8..."

Reviewed 2 weeks ago

ABSOLUTELY RIDICULOUS.

MY 8 MONTHS PREGNANT WIFE HAD AN APPOINTMENT FOR WHICH SHE WAS TOLD TO WAIT IN THE WAITING AREA.
AFTER ABOUT 20 MINS THE RECEPTIONIST CAME AND TOLD HER THERE'S... more

Review details
0  
muavia khan

"ABSOLUTELY RIDICULOUS. MY 8..."

Reviewed 2 weeks ago

ABSOLUTELY RIDICULOUS.

MY 8 MONTHS PREGNANT WIFE HAD AN APPOINTMENT FOR WHICH SHE WAS TOLD TO WAIT IN THE WAITING AREA.
AFTER ABOUT 20 MINS THE RECEPTIONIST CAME AND TOLD HER THERE'S... more

Review details
0  
Amanda Kettlewood

"Our appointment was at..."

Reviewed 1 month ago

Our appointment was at 9 o clock, waited over an hour, and still hadn't been seen. No apologies for running late. Very rude staff when questioned about the lengthy wait. Use a different hospital if you... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
N/A
Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
N/A

How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
N/A

Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
N/A
Timely & Effective Care: Coming soon!

Heart Attack & Chest Pain

Statin at Discharge
N/A
Aspirin prescribed at discharge
N/A
Primary PCI Received Within 90 Minutes of Hospital Arrival
N/A

Preventive Care

Immunization for pneumonia
N/A
Immunization for influenza
N/A

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
N/A

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
N/A
Readmissions Complications & Death: Coming soon!
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
N/A
Pneumonia (PN) 30-Day Mortality Rate
N/A
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
N/A
Heart failure (HF) 30-Day Readmission Rate
N/A
Rate of readmission after hip/knee surgery
N/A
Rate of readmission after discharge from hospital (hospital-wide)
N/A
Average score:

Q: How satisfied are you with the cleanliness of the area you were treated in?
(Number of ratings: 123)
Q: How satisfied are you that the hospital staff worked well together?
(Number of ratings: 123)
Q: How satisfied are you that you were treated with dignity and respect by the staff?
(Number of ratings: 125)
Q: How satisfied are you that you were involved in decisions about your care?
(Number of ratings: 116)
Q: How satisfied are you that the hospital provides same-sex accommodation?
(Number of ratings: 68)