No one knows what they are doing. The doctors don't even tell the nurses what's going on. The patient has to tell each person that comes in the room what is happening. Still absolutely no care. I will... more never go there again. Worst care ever!
After looking through the reviews I am shocked that so many people have had the same lack of care at this hospital. The numbers speak volumes. More 1 stars than anything else. That is a big problem, apparently this has been going on for awhile.
I had to go in for several surgeries and that turned out to be the easier part. I have Liberty Health Share and it's like pulling teeth to get Portneuf to work with them. Liberty Health Share negotiates... more with hospitals for a lower price so they can ensure cheaper rates for it's members. The hospital has sent several of my bills to collections instead of negotiating with my insurance. Other hospitals work great with liberty healthshare with no problems. I'll have to be close to dead before I'm going back to Portneuf.
They got the informational part of my referral with my name, birthday, etc, but not the referral itself. Instead of calling my doctor they sat on it for about two weeks until I called and had it all figured... more out. Get my ultrasound today and am told I'd hear back from the radiologist about my results. Come to find out when I called Portneuf, they said I'd have to come to the records department and get them myself. Hmmm. "Oh well we usually mail them and it will take about 48 hours, or you can call your doctor and we can fax it to them" really? Talk about incompetent.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 13.5% (2.5% below the national rate)
There is no indicators supported for this facility. If your hospital is part of major country or region based indicators that you value, please suggest it to us via our suggestion box in the bottom left corner and we’ll consider it's integration.