Review for PRMC....
I went to PRMC 2/12/2018 at 09:45 for a pre-employment drug screen at the PRMC lab. I arrived about 15 minutes early. The lab was very busy and short staffed. Sandra was running... more the desk and told me to take a seat as it would be a few minutes as she was the only one there that could collect my specimen and complete the paper work. I told her of some blood work that I also needed and she promptly added it to the list.
After waiting approximately 15 minutes I was taken to one of the rooms and blood was drawn and within 5 minutes the specimen was given and all the paperwork was completed. I was very impressed with Sandra and her professionalism. She was under lots of pressure due to the lack of someone to help her at the desk. She performed flawlessly. I was actually going out the door at the time that my appointment was originally scheduled. Sandra, thanks for the great service!
This is a huge improvement from my previous experiences at PRMC when the lab was upstairs, before the remodel.
I was very surprised to hear from my Doctor 2 1/2 hours later regarding the results of the blood work. Wow, didn't know they were that fast.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.4% (0.4% above the national rate)
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