Presence Saint Francis Hospital

355 Ridge Avenue, Evanston, IL, United States   |   8473164000   |  
This facility has been reviewed 38 times
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Staff & Capacity
61%
(38 reviews)

"Absolutely fantastic hospital, with..."

Reviewed 1 week ago
Elizabeth Pankey

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Excellent
15
Good
5
Average
0
Poor
2
Terrible
16

This facility has been reviewed 38 times
61%
(38 reviews)
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(reviews: 38)
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Elizabeth Pankey

"Absolutely fantastic hospital, with..."

Reviewed 1 week ago

Absolutely fantastic hospital, with fantastic ER staff. Very prompt and the guy that first greated us was super great.
Thank you very much

Review details
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Dorothy Williams

"I will like to..."

Reviewed 2 weeks ago

I will like to say thank you very much to the emergency nurses, the ER doctors! When I was admitted all staff on the floor nurses and doctors were awesome! They were very caring and Presence Saint Francis... more

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Benjamin Munoz

"My friend was there..."

Reviewed 3 months ago

My friend was there after suffering a cardiac arrest and 2 heart attacks,he passed away, the attention he received in the intensive care unit was unbelievable. They were very attentive and he had no family... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 94%
(4% below the national rate)
Aspirin prescribed at discharge
Rate - 99%
(equal to the the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 94%
(2% below the national rate)

Preventive Care

Immunization for pneumonia
Rate - 92%
(equal to the the national rate)
Immunization for influenza
Rate - 87%
(3% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 89%
(9% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 0%
(6% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.0%
(0.8% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 12.3%
(0.4% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.7%
(1.4% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 24.4%
(1.4% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 6.3%
(0.9% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.6%
(1.6% above the national rate)
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