Worst hospital in town. So many negative experiences with their providers I can't even count them. They talk down to and abuse people who seek care at a facility that is supposed to set the standard for... more person-centered care. Whenever people come here for basic procedures, something gets botched. A lot of people come here and die when they would've walked out of any other hospital alive. It is very scary and I'd be happy to never set foot in this place again.
Never come to this hospital unless your already on your death bed! They don't follow procedures! How do you get registered on the way out the door! Last but not least in January when I came for neck pasums... more they did not sample my urine until I told them bc the doctor asked" are you pregnant " at the time I was sexually active and told them "I doubt it" not thinking about that as a option! If it wasn't for me reminding them to check my urine! They would have prescribed me muscle relaxers when the results came back that I was indeed pregnant! Over the years this hospital has went down here! The nurses in the er that are at the window are horrible! It's like they do not have customer service skills!! Not to mention since January 2017 , they haven't even been putting patients in rooms bc "they all are filled" st. Francis need to step up there game!
Never go here unless you are prepared for an outrageous bill!!! I was in Chicago visiting my family with my kids and my daughter got a urinary tract infection. She is prone to them so I knew exactly what... more it was. Unfortunately because we were out of state my insurance wouldn't cover anything unless we went to the ER. So we came here. As soon as we walked in the door I told the nurse what it was. They took my daughters vitals, gave her a Tylenol, we were in a general area for two minutes so she could use the bathroom to pee in a cup, and then we waited in the waiting room until a nurse came, and handed me a script for antibiotics. I got the bill today and they charged a $967 Emergency Room- General Classification charge ON TOP of the lab fees and urology fees!!!!!! WE SAW A DR FOR LESS THAN TWO MINUTES AND WERE NEVER EVEN IN AN ACTUAL ROOM!!!!! WE WAITED IN THE WAITING ROOM!!!!! And when I called bilking to find out what exactly this $967 "General Classification" charge is THEY DIDNT KNOW!!!! Just that it's a Level 3, whatever that means. But they couldn't tell me what the charge was for just that it was for the level of care my daughter received. She didn't receive any! So you charged us $967 to sit in your waiting room???? I lived in Chicago for over 12 years until now and I made sure to tell all of my family, friends, ex coworkers, EVERYONE, to NEVER go here!!!! OUTRAGEOUS!!!!!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.6% (1.6% above the national rate)
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