Presence Saint Joseph Medical Center

333 Madison Street, Joliet, IL, United States   |   8157257133   |  
This facility has been reviewed 63 times
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Staff & Capacity
54%
(63 reviews)

"Went back after 20..."

Reviewed 3 months ago
Kim Rathbun

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Excellent
18
Good
9
Average
2
Poor
4
Terrible
30
Average:
(reviews: 63)
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Kim Rathbun

"Went back after 20..."

Reviewed 3 months ago

Went back after 20 years hoping it was better and it's even worse. While waiting in the ER with my 5 year old who was bleeding from the head after a fall, an off duty JPD officer came in with her pre-teen... more

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Sheila Spencer

"My doctor admitted me..."

Reviewed 3 months ago

My doctor admitted me in the hospital straight after a visit with him. I'd received the best of care. All the staff was amazingly hospitable, professional, warm, caring, knowledgeable and friendly. My... more

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Larry Wos

"I was admitted to..."

Reviewed 3 months ago

I was admitted to St. Joes and spent a week there in 2W Room 2006. While there I was pleased with the entire nursing staff and CNA's. So friendly and punctual when I hit the nurse call button. Very... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 98%
(equal to the the national rate)
Aspirin prescribed at discharge
Rate - 99%
(equal to the the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 98%
(2% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 68%
(24% below the national rate)
Immunization for influenza
Rate - 64%
(26% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 96%
(2% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 2%
(4% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 12.9%
(2.3% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 9.3%
(2.6% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 21.0%
(2.7% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 25.8%
(2.8% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 6.2%
(0.8% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 19.1%
(3.1% above the national rate)
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