Princess Royal University Hospital

Farnborough Common, Orpington, United Kingdom   |   01689 863000   |   Website   |  
This facility has been reviewed 67 times
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About
Staff & Capacity
70%
(67 reviews)
United Kingdom: Ranked #2364
Europe: Ranked #2364
Ranking generated by Best Hospital Advisor

"I had such a..."

Reviewed 1 month ago
Gemma Crondall

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Excellent
38
Good
3
Average
1
Poor
4
Terrible
21
Average:
(reviews: 67)
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Gemma Crondall

"I had such a..."

Reviewed 1 month ago

I had such a fantastic experience at the PRUH. I had a tonsillectomy, and despite people telling me it would be extremely painful after I have experienced next to no pain. The surgeon who performed the... more

Review details
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Krzysztof Sobierajski

"Good contemporary hospital. You'll..."

Reviewed 2 months ago

Good contemporary hospital. You'll be better off parking at Sainsbury's car park if you wan't to park for longer.

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Sri Bairavan

"Very poor hospitality. Since..."

Reviewed 2 months ago

Very poor hospitality. Since the birth we been at the hospital for nothing. But then they said they need to do injection but that injection is not done for 3 days!!!! Because doctors were running off from... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
N/A

How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
N/A

How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
N/A

How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care: Coming soon!

Heart Attack & Chest Pain

Statin at Discharge
N/A
Aspirin prescribed at discharge
N/A
Primary PCI Received Within 90 Minutes of Hospital Arrival
N/A

Preventive Care

Immunization for pneumonia
N/A
Immunization for influenza
N/A

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
N/A

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
N/A
Readmissions Complications & Death: Coming soon!
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
N/A
Pneumonia (PN) 30-Day Mortality Rate
N/A
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
N/A
Heart failure (HF) 30-Day Readmission Rate
N/A
Rate of readmission after hip/knee surgery
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Rate of readmission after discharge from hospital (hospital-wide)
N/A
Average score:

Q: How satisfied are you with the cleanliness of the area you were treated in?
(Number of ratings: 130)
Q: How satisfied are you that the hospital staff worked well together?
(Number of ratings: 132)
Q: How satisfied are you that you were treated with dignity and respect by the staff?
(Number of ratings: 130)
Q: How satisfied are you that you were involved in decisions about your care?
(Number of ratings: 128)
Q: How satisfied are you that the hospital provides same-sex accommodation?
(Number of ratings: 103)