Providence Holy Cross Medical Center

15031 Rinaldi Street, Los Angeles, CA, United States   |   8183658051   |  
This facility has been reviewed 44 times
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Staff & Capacity
79%
(44 reviews)

"I brought my mom..."

Reviewed 1 month ago
Kris Doyle

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Excellent
29
Good
1
Average
4
Poor
3
Terrible
7

This facility has been reviewed 44 times
79%
(44 reviews)
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(reviews: 44)
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Kris Doyle

"I brought my mom..."

Reviewed 1 month ago

I brought my mom who has CHF in to Holy Cross hoping for quality care and I surely didn’t find it here. After a week it so of being admitted for fluid in the lungs Pulminary Edema. My mom is old and... more

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crusted tears drinking beers

"Patients get moved and..."

Reviewed 4 months ago

Patients get moved and its difficult to find the room sometimes. The nurses are nice and caring for you and the patients. When you walk in it doesnt really feel like a hospital more like a home for patients.... more

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Marilyn Usher

"My 31 year old..."

Reviewed 4 months ago

My 31 year old son came in with severe abdominal pain. The initial surgery removed 2ft of small intestine. The reconnection blew out 4 days later resulting in a second surgery with more wounds across... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
N/A
Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
N/A
I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
N/A
No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 92%
(equal to the the national rate)
Immunization for influenza
Rate - 82%
(8% below the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 97%
(1% below the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 6%
(equal to the the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.3%
(0.9% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 9.5%
(2.4% below the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.4%
(1.1% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 24.1%
(1.1% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.0%
(0.4% below the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.7%
(0.7% above the national rate)
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