Providence Memorial Hospital

2001 North Oregon Street, El Paso, TX, United States   |   9155776011   |  
This facility has been reviewed 45 times
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About
Staff & Capacity
51%
(45 reviews)
United States: Ranked #8624
Ranking generated by Best Hospital Advisor

"Horrible service from the..."

Reviewed 2 days ago
Sandra Rios

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Excellent
15
Good
1
Average
3
Poor
0
Terrible
26
Average:
(reviews: 45)
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Sandra Rios

"Horrible service from the..."

Reviewed 2 days ago

Horrible service from the Endoscopy unit. Was 2 hours early for a procedure and it was started 2 hours after the scheduled time. Was told by the Endoscopy nurse it was my fault cause I was late for the... more

Review details
0  
Ron Gartner

"I had a horrible..."

Reviewed 4 days ago

I had a horrible experience with my surgery at P M. The nurse shaved my underarm and took off most of the skin. It was worse than any dog groomer job I have ever seen. I would fire a dog groomer who... more

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Omar Mei

"My family and..."

Reviewed 2 weeks ago

My family and I just want to give thanks to all the nurses and staff from the 4th floor room 4123 for the great service they provide for my Grandmother . They were very helpful and understanding. Nurses... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
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Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 100%
(2% above the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Rate - 100%
(4% above the national rate)

Preventive Care

Immunization for pneumonia
Rate - 100%
(8% above the national rate)
Immunization for influenza
Rate - 99%
(9% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 100%
(2% above the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 4%
(2% below the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 16.9%
(1.7% above the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 13.1%
(1.2% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 17.6%
(0.7% below the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 21.3%
(1.7% below the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.9%
(0.5% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.9%
(1.1% below the national rate)
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