Very good hospital, excellent physicians and staff. We brought our son for emergency care, and they brought his primary doctor, his specialist and also called previous doctors he's seen in the past, and... more my son is not even diagnosed with anything(thank God) but they make sure to turn every stone.
Had our daughter at this hospital. One of the nurses (Nurse1) was supposed to call the Doctor when labor was progressing. Nurse1 didn't adequately explain who the patient was and the Doctor was unaware... more it was her patient. The other nurse (Nurse2), who was obviously upset with Nurse1, called the Doctor just in time for delivery. The Doctor explained why she was late and it was obviously due to Nurse1. While waiting for the Doctor, Nurse2 advised my wife not to push, with Nurse1 standing beside her. Moments later and during a contraction, Nurse1 started to tell my wife to start pushing. Nurse2 and I loudly and emphatically stated not to push, with Nurse1 looking confused. Nurse2 showed Nurse1 what she should be doing, not a minute later Nurse1 was staring off into space. Nurse2 was vitually upset and rolled her eyes at Nurse1 and told her what to do again. This was how it went from these two Nurses starting duty until the Doctor arrived. Nurse2 advised that they were short staffed and that she may have to go into the next room to check on a patient who was also in labor. Luckliy, she didn't. If she were to go, I would have begged for another nurse because I felt my wife would have been unsafe with just Nurse1. She may/maynot have been in training, but still unqualifed nature and lack of attention shined through.
The person responsible for getting my childs social security card, just flat out failed at her job! I have the signed paperwork requesting that the hospital submit the documents for us to get the SS card. After waiting 6 weeks I called the local SS Office. They stated that the SS Office never recieved a request because it would have been taken care of by now. I called the hospital and left a message. A woman called back and stated she wasn't working that day so it wasn't her fault, but I could easily go down to the SS Office and apply for a card with the birth certificate and immuzation form. When I went to the SS Office the immuzation form had a sticker with my wife's first name and child's middle initial so I was unable to get the card.... I will never go back to this Hospital for anything big or small. I recommend that you don't either. I'll await the generic, "sorry, we're looking into it" response.
Horrible service from the Endoscopy unit. Was 2 hours early for a procedure and it was started 2 hours after the scheduled time. Was told by the Endoscopy nurse it was my fault cause I was late for the... more appointment. Never going to this horrible hospital again!
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 14.9% (1.1% below the national rate)
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