Queen Elizabeth I I Hospital

Howlands Howlands, Welwyn Garden City, United Kingdom   |   01707 328111   |   Website   |  
This facility has been reviewed 25 times
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Staff & Capacity
67%
(25 reviews)

"Waste of my time..."

Reviewed 5 months ago
louise Evans

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Excellent
11
Good
3
Average
1
Poor
4
Terrible
6
Average:
(reviews: 25)
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louise Evans

"Waste of my time..."

Reviewed 5 months ago

Waste of my time got treated like I was just trying to get attention or something. The triage nurse made it quite clear that I wasn’t seeing anyone for at least 5 hours. What a joke place.

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Michal Piekarczyk

"They will see you..."

Reviewed 6 months ago

They will see you after waiting as no A&E in place. Better make appointment Via 111 if urgent.

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Matt Hunt

"I’ve been going here..."

Reviewed 6 months ago

I’ve been going here for several years for treatment.
+It’s easy to park.
+The cafe serves decent tea.
+It’s clean light and spacious.
+Staff often appear very busy and... more

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
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Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
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Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
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I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
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My pain was "Usually" well controlled
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My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
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Staff "Usually" explained about medicine before giving to me
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Stagg "Sometimes" or "Never" explained about medicine before giving to me
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How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
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My room and bathroom were "Usually" clean
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My room and bathroom were "Sometimes" or "Never" clean
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How was the area around your room?

The area around my room was "Always" quiet at night
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The area around my room was "Usually" quiet at night
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The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
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No
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How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
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7 or 8
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6 or less
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Would you recommend this hospital?

Yes I would definitelly recommend this hospital
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Yes I would probably recommend this hospital
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No I would not recommend this hospital
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Timely & Effective Care: Coming soon!

Heart Attack & Chest Pain

Statin at Discharge
N/A
Aspirin prescribed at discharge
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Primary PCI Received Within 90 Minutes of Hospital Arrival
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Preventive Care

Immunization for pneumonia
N/A
Immunization for influenza
N/A

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
N/A

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
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Readmissions Complications & Death: Coming soon!
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
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Pneumonia (PN) 30-Day Mortality Rate
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Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
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Heart failure (HF) 30-Day Readmission Rate
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Rate of readmission after hip/knee surgery
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Rate of readmission after discharge from hospital (hospital-wide)
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Average score:

Q: How satisfied are you with the cleanliness of the area you were treated in?
(Number of ratings: 253)
Q: How satisfied are you that the hospital staff worked well together?
(Number of ratings: 254)
Q: How satisfied are you that you were treated with dignity and respect by the staff?
(Number of ratings: 261)
Q: How satisfied are you that you were involved in decisions about your care?
(Number of ratings: 236)
Q: How satisfied are you that the hospital provides same-sex accommodation?
(Number of ratings: 102)