We are sitting in the ICU waiting for my Dad’s doctor to come and talk with us and to provide us a start time for his heart Cath. My Dad was transferred here from Natchitoches Parish Hospital this past... more Thursday night (10/12/17) as he was having a heart attack. My family was reassured that RRMC would be the best place for him and that his health concern would be addressed in a timely manner. I can understand why his Cath was not performed over the weekend as he needed to be stable etc etc etc. But we were told his surgeon would be in on Monday morning to speak with us and that his procedure would be later today. It’s now 2:30, the doctor has not been in, the nursing staff will only tell us that they don’t know when he will be in, nor when the procedure will be scheduled, and there is nothing they can do. So, my Dad is back in ICU without any family around him, we are in the waiting room without any answers, and we only want to be informed of what is going to be done and when. I am usually not one to complain but no matter the degree of medical care needed, it’s hard for families to be left in the dark when we are concerned, scared, and upset already.
This hospital has a warm friendly atmosphere and clean facilities. The doctors are professional, yet they can connect with the patient on a more familiar level. I enjoy the service given and the attention... more to detail during assessment of the issue at hand. The staff are friendly and cheerful with a real caring attitude for their patients. The patients are involved in their care and everything is explained as it is being done, so there are no surprises. In my opinion, this is the best hospital in Rapides Parish.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.8% (0.2% below the national rate)
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