Took my husband for a procedure at the GI department and the reception lady was completely rude. How do you expect him to want to do this if before he goes back he’s being talked rude to. I thought the... more people who worked here we’re suppose to be nice and comfortable and if that’s the case some of your employees have some qualities to work on. I’m so disappointed!!!
My Grandmother was transferred from Lee's Summit to this hell hole in September of this year.She was scheduled for a amputation but was too ill for the surgery. The doctors and nurses let my 87 year old... more Grandma lay in a room on the third floor for four days without fluids and a catheter, after many attempts by family members to get these doctors and nurses to help make her more comfortable all they did is give her a muscle relaxer, on day four by the way. On day five a very rude nurse told my family the only way they would release my dear grandmother from this hospital was to a nursing home to pass away. On day six my grandmother still no I.V. no catheter and she had not eaten a bite of food in 6 days.She nibbled ice chips and we were very, very rudely told not to feed her anything because her kidneys were shutting down. We would sneak and feed her anyway. And Grandma starting talking again and responding!!! The staff started bringing 3 meals a day, she received an IVand things started looking up with the staff and for my dear Grandma. and then more neglect began. My Mother and Aunt had many conversations and conformations with the nurses about keeping my grandmother keep and sanitary. It did nothing. Those cold hearted monsters continued to neglect her. My Mother and Aunt and my Grandfather took care of her, kept her clean and changed her bed pad as needed.( the nurses would rarely respond to the call button and good luck finding anyone at a nurses station.)Grandma stayed in this dump for 1 month.Since Grandma was improving the Doctors decided to amputate her leg because her vascular disease had taken over and caused her left leg to deteriorate. She made it through the surgery, Unfortunately she passed the next day.we buried my dear Grandmother on that following Saturday. I miss my Grandma everyday! She was 87 years old and many have said that hada good long life,and agree. She had a fabulous life!!! And she was very loved!!! That is why I am writing this today because even my grandmother had a wonderful life, she was made to suffer horribly at this awful place because no one would let us take her out ourselves and she became too ill to leave. So she suffered through this whole ordeal and died at their hands. I hope every person That reads this, PLEASE DO NOT take your loved ones here. If any way possible please go somewhere else.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 16.3% (0.3% above the national rate)
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