Richmond University Medical Center

355 Bard Avenue, STATEN ISLAND-Staten Island, NY, United States   |   7188181234   |  
This facility has been reviewed 46 times
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Staff & Capacity
34%
(46 reviews)

"This hospital is THE..."

Reviewed 2 months ago
Saroya Brewer

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Excellent
7
Good
1
Average
0
Poor
1
Terrible
37
Average:
(reviews: 46)
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Saroya Brewer

"This hospital is THE..."

Reviewed 2 months ago

This hospital is THE WORST HOSPITAL I've ever been too!!!!! If you have sickle cell anemia, PLEASE I BEG YOU, DO NOT COME HERE!!! They will let you die. I've never cried so much or prayed so much in my... more

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0  
Veronica Mas

"ER nurse was the..."

Reviewed 2 months ago

ER nurse was the sweetest. Nurses on Medical floor nice. However, the "Dr." Gupreet Singh (Resident MD) what an ass, a real douche. Does not care for patients. Gets annoyed if patient ask for something... more

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Daniel Diaz

"Made me worry about..."

Reviewed 3 months ago

Made me worry about my Wife 8 hrs that she needs her appendix out and come back to say it's a UTI. Really. I WebMD that it was a uti 4 hrs before your diagnosis,

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Patient Satisfaction Indicators: Coming soon!

How did the nurses communicate?

Nurses "Always" communicated well
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Nurses "Usually" communicated well
N/A
Nurses "Sometimes" or "Never" communicated well
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How did the doctors communicate?

Doctors "Always" communicated well
N/A
Doctors "Usually" communicated well
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Doctors "Sometimes" or "Never" communicated well
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How soon did you receive help when needed?

I "Always" received help when needed
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I "Usually" received help when needed
N/A
I "Sometimes" or "Never" received help when needed
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How was your pain controlled?

My pain was "Always" well controlled
N/A
My pain was "Usually" well controlled
N/A
My pain was "Sometimes" or "Never" well controlled
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How was the explanation about medicines before use?

Staff "Always" explained about medicine before giving to me
N/A
Staff "Usually" explained about medicine before giving to me
N/A
Stagg "Sometimes" or "Never" explained about medicine before giving to me
N/A

How was the cleanliness of your room & bathroom?

My room and bathroom were "Always" clean
N/A
My room and bathroom were "Usually" clean
N/A
My room and bathroom were "Sometimes" or "Never" clean
N/A

How was the area around your room?

The area around my room was "Always" quiet at night
N/A
The area around my room was "Usually" quiet at night
N/A
The area around my room was "Sometimes" or "Never" quiet at night
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Were you given information about what to do during your recovery time at home

Yes
N/A
No
N/A

How would you rate this hospital on a scale from 0 (lowest) to 10 (highest)?

9 or 10
N/A
7 or 8
N/A
6 or less
N/A

Would you recommend this hospital?

Yes I would definitelly recommend this hospital
N/A
Yes I would probably recommend this hospital
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No I would not recommend this hospital
N/A
Timely & Effective Care

Heart Attack or Chest Pain

Statin at Discharge
Rate - 94%
(4% below the national rate)
Aspirin prescribed at discharge
Rate - 100%
(1% above the national rate)
Primary PCI Received Within 90 Minutes of Hospital Arrival
Not Available

Preventive Care

Immunization for pneumonia
Rate - 92%
(equal to the the national rate)
Immunization for influenza
Rate - 93%
(3% above the national rate)

Surgical Care Improvement Project

Prophylactic Antibiotic Selection for Surgical Patients
Rate - 98%
(equal to the the national rate)

Pregnancy and Delivery Care

Percent of newborns whose deliveries were scheduled early (1-3 weeks early), when a scheduled delivery was not medically necessary
Rate - 9%
(3% above the national rate)
Readmissions Complications & Death
Acute Myocardial Infarction (AMI) 30-Day Mortality Rate
Rate - 14.6%
(0.6% below the national rate)
Pneumonia (PN) 30-Day Mortality Rate
Rate - 12.5%
(0.6% above the national rate)
Acute Myocardial Infarction (AMI) 30-Day Readmission Rate
Rate - 19.7%
(1.4% above the national rate)
Heart failure (HF) 30-Day Readmission Rate
Rate - 25.6%
(2.6% above the national rate)
Rate of readmission after hip/knee surgery
Rate - 5.9%
(0.5% above the national rate)
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 19.2%
(3.2% above the national rate)
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