Horrible hospital! My mom was admitted for care and has dementia, and they determined that she needed care at a more skilled nursing facility because she is elderly....yet when they transferred her they... more transferred her wallet, purse, phone, and walker but broke her $120 walker in process - and because they had her ID, Medicare card, debit card, house keys and a few other valuables they FAILED TO TRANSFER THOSE ITEMS WITH HER TO THE NEW FACILITY. It wasn’t until her discharge from the new facility and leaving we realized “omg she has no way to get money from the bank, get into her apartment or pay for her medication” In fact.... she was charged $75.00 to let her in to her apartment after hours and more to rekey her apartment (we didn’t know where the keys were because everyone was claiming they didn’t have them) until finally the unit clerk called and admitted that not all items had been transferred in the safe from this hospital to San Gabriel MC....so now I have to do another drive to here from Torrance....then this hospital to Hemet....this place is awful!!!!
So far the best hospital I know. Very clean hospital. Staff are the best. My sister had a very bad infection and she was 28 weeks pregnant, I took her to this hospital because it was the closest one from... more my house, God sent me here because the moment we entered that building, the social worker was very nice and guide us were we had to go, we thought we were suppose to go to emergency room but the social worker told us to go to postpartum and delivery to get her checked since she was having abdominal pain, we did not know there were contractions, it was to early to think about that since she still had 12 more weeks to go with her pregnancy. Long story short, all the staff was so nice they threaded my sister so good. She gave birth the next day. The Dr's ans nurses are excelent. Can't complaint of anyone there. Baby is in the NICU all the nurses are awesome. I totally recommend this hospital to anyone.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 17.1% (1.1% above the national rate)
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