My daughter was born October 26, my wife had her here at Saint Agnes. I just want to say, we had the BEST experience ever. From our arrival, labor, birth & exit. Even called us a few days later to see... more how things were going. 5 star all the way. On behalf of my wife & myself, thank you Saint Agnes Hospital!
My dad has been at this hospital 3 times in 3 weeks. Since he's just been readmitted again, I question the efficacy and attention to a very typical bacterial issue (C-Diff). However, their reception staff... more leave a LOT to be desired. My father's rooms (both of them) have not had working phones. While trying to reach him after 8 hangups from the nursing station on his first stay, I asked the woman who answered the main line to please find someone I could speak with. I told her that I am in So. California and very worried about my father. Apparently she thought she put me on hold because the next thing I hear is her, mimicking me and saying "Yeah, you're so concerned. If you're so concerned about your father, why aren't you here?" When I asked her name, she gasped and hung up on me. The next woman who answered said she didn't hear a thing. Appropriate professional attitude and behaviour from a Hospital? I think not. I'm generously giving them 2 stars but only because he's still alive.
Came in at 11:30 with extreme stomach pain. Couldn't walk, was nauseous, and it was pretty difficult to breath. They check me in at 11:35. I wait 20 minutes before I am attended by a Health Care staff... more member (Not a doctor) and they ask me my symptoms. I tell them and they tell me to wait yet again. I wait...
Long story short, I hadn't been seen by a doctor until 6 pm and that was only because we told the staff that we were going to leave. Also at which point my stomach was already feeling better, but I was dying of starvation and hadn't had any healthy meal in 6 hours. I honestly felt more dead by the time I got out. If I knew this would have happened, I would have happily stayed home.
If it takes about 7 hrs to be seen by a doctor, there is something extremely wrong. Heck, if your situation is more serious, you might be dead before you are even seen.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.7% (0.3% below the national rate)
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