I would like to take a few minutes to thank everyone who took care of me. I went in for outpatient surgery on October 6th. Everyone from the registration process you the nurses were outstanding. Angie... more was the nurse who took care of me most of the time, and she is AMAZING!! She handed me off to the nurse who took me to surgery (I think his name was Cameron) who was awesome and made me feel relaxed while taking me to surgery.
I couldn't have asked for a better hospital staff to be overseeing me. You guys work great as a team, and have great people skills which really makes a difference.
My mom was cured the last time she came here so I brought her back thinking it would be another positive experience, boy was I wrong!
I told them that mom needed IV antibiotics because the oral... more ones didn't work on her, I think she had them for a couple of days.
She was still showing signs of her UTI which they said was dementia, even after I explained that mom has a very mild form of dementia and seeing things that aren't there is not a part of It!
When they squeezed all that they could financially they were ready to discharge her, pray you Never get Sonya as a case worker, she is undoubtedly the meanest, rudest woman you will ever come across!!
She reported me to Adult Protection Services for "abandoning" my mom because I filed a complaint with Medicare that they were discharging my mom too soon!!!!
I will Never be back to this "hospital" from Hades!!
My first experience with KentuckyOne/Saint Joseph East has been amazing! I'm in Physical Therapy for an injury that didn't receive complete care with another PT group in Lexington. While disappointed that... more my recovery was delayed - I am confident I am getting the best care possible now. The PT group as Saint Joseph East is top notch - and I cannot say enough good things about my therapist, Stephanie Turner. While I hope to not need PT in the future, if it comes to pass, I will not hesitate to return.
Rate of readmission after discharge from hospital (hospital-wide)
Rate - 15.3% (0.7% below the national rate)
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